• You must be 21+ to be part of the MadeWest membership program.
• The membership year is valid from date of purchase to January 1, 2020. 
• Member cards must have your first and last name printed legibly in sharpie on the back of the card. If you don't have a sharpie we can provide one on your first visit with your card.
• Benefits apply to the member only and may not be applied to any other individual.
• All membership sales are final. Each membership is non-refundable & non-transferable.
• Each person is allowed to have a maximum of one membership. A membership cannot be shared between families or with a significant other. 
• All beer purchased and obtained through our membership is for the purpose of personal consumption only. Reselling the beer is illegal.
• Recipients of beer shipped within California must be at least 21 years old and must be available to sign for their beer deliveries and verify their age. We are not able to ship outside of California.
• MadeWest reserves the right to revoke a club membership, without refund, due to refusal to observe policies.

FAQ: 

How do I pickup my membership card? 

We will fulfill your order according to the method of delivery you selected at checkout, i.e. Taproom Pickup or USPS Priority Mail. An order confirmation email will be sent once your order has either been shipped or is ready for pickup in our taproom.

Can I gift the membership?

Yes, but it requires the recipient to reach out after they receive their membership to update their contact information with us. Please email us at beer@madewest.com.

Can you share a membership with your family or significant other?

Each member is required to have their own membership and cannot share a card.

How do I redeem my discount at the bar? 

To redeem your discount you must present your card upon closing out your tab. The name on the back of your card must match your ID. 

*Please note that membership discounts are not valid for online purchases.

How do I coordinate an extended pickup window for my online orders?

Members will receive an additional 2 weeks for pickup on all online orders. Just simply shoot an email to beer@madewest.com to let us know when you will be picking up.

When and what is the members only event?

Our members only party will be held sometime in the summer. We will notify club members of all the details by email 1 month prior.

We will close the brewery to the general public and host just our Standard Club members for the evening. Your first beer will be on us, free of charge!

Each member is allowed to bring 1 guest to the party. However, the first beer is only comped for members, your guest must purchase their own beer.  

When will I receive the members only beers?

Twice a year we will brew and can a members only beer. Members will be notified by email when their 4-pack is ready for pickup.

How do I get early online access to pre-sales?

You will receive 24 hours early access to all online pre-sale releases. We will notify club members by email.

*Please note that members will only gain access to releases that are pre-sold online. Some of our releases are taproom only and are first come first serve. Membership discounts are not valid for online purchases.

How do I get first dibs on anniversary tickets and redeem my discount?

Club members will receive early online access to discounted tickets to our anniversary party. We will notify members by email several weeks prior to the day of the event. 

Can I bring my own vessel for fills and still get $2 off?

Yes, we will gladly fill 32oz and 64oz vessels for members and honor the $2 discount. Our normal growler policy applies.

TAPROOM PICKUP

• Orders placed online for taproom pickup after 5pm on Friday are not fulfilled and eligible for pickup until the following Monday. 
• A confirmation email will be sent once your order is ready for pickup. Orders cannot be picked up before then.
• Proof of ID and age is required at time of pickup. ID must match the name on the order confirmation. Beer will not be sold to anyone under the age of 21.
• Any purchase(s) not picked up within 14 days after the order has been fulfilled will be considered forfeit and we will drink your beer. Customers who fail to pickup beer more than twice will have their access revoked from future online MadeWest beer sales. 
• MadeWest is not responsible for your order once it has been signed for and picked up. Please check your order in full before taking possession of the beer. 
• Online beer purchases can only be picked up from our taproom located at 1744 Donlon St. Ventura, CA 93003, during our posted business hours.

SHIPPING

• MadeWest currently only ships beer within the state of California.
• Orders are fulfilled Monday - Friday. Please allow 24-48 hours for your order to be fulfilled. A confirmation email with tracking will be sent to the email on file once your order has left our building.
• All orders are shipped via UPS and an adult signature (21+) is required at the time of delivery.
• We recommend that you use a business address for delivery if you are unable to sign for your package at your home during the day. Standard tracking will be sent to the email on file once your order has been shipped.
• MadeWest will not issue refunds or exchanges for any items that cannot be successfully delivered to your address. 
• MadeWest is not responsible for any beer once it has been delivered and signed for. 

TAPROOM PICKUP

• Orders placed online for taproom pickup after 5pm on Friday are not fulfilled and eligible for pickup until the following Monday. 
• A confirmation email will be sent once your order is ready for pickup. Orders cannot be picked up before then.
• Proof of ID and age is required at time of pickup. ID must match the name on the order confirmation. Beer will not be sold to anyone under the age of 21.
• Any purchase(s) not picked up within 14 days after the order has been fulfilled will be considered forfeit and we will drink your beer. Customers who fail to pickup beer more than twice will have their access revoked from future online MadeWest beer sales. 
• MadeWest is not responsible for your order once it has been signed for and picked up. Please check your order in full before taking possession of the beer. 
• Online beer purchases can only be picked up from our taproom located at 1744 Donlon St. Ventura, CA 93003, during our posted business hours.

SHIPPING

• MadeWest currently only ships beer within the state of California.
• Orders are fulfilled Monday - Friday. Please allow 24-48 hours for your order to be fulfilled. A confirmation email with tracking will be sent to the email on file once your order has left our building.
• All orders are shipped via UPS and an adult signature (21+) is required at the time of delivery.
• We recommend that you use a business address for delivery if you are unable to sign for your package at your home during the day. Standard tracking will be sent to the email on file once your order has been shipped.
• MadeWest will not issue refunds or exchanges for any items that cannot be successfully delivered to your address. 
• MadeWest is not responsible for any beer once it has been delivered and signed for.