The below outlines the order pickup and shipping details for specialty can releases and does not apply to our core beer styles; IPA, Pale Ale, Standard. Core styles are eligible for normal pickup and shipping.
TAPROOM PICKUP
Online can release purchases can only be picked up from our taproom located at 1744 Donlon St. Ventura, CA 93003, during our posted business hours.
Can releases can only be picked up during the specified pickup window dates found on the beer product page in the product description. Orders cannot be picked up before then. An order confirmation email will be sent once the beer is ready for pickup.
Any purchase(s) not picked up by the appropriate deadline will be considered forfeit and we will drink your beer. Customers who fail to pickup beer by the listed deadline more than twice will have their access revoked for future online MadeWest can release sales.
Proof of ID and age is required at time of pickup. ID must match the name on the order confirmation.
MadeWest is not responsible for your order once it has been signed for and picked up. Please check your order in full before taking possession of the beer.
All sales are final.
SHIPPING
MadeWest currently only ships beer within the state of California.
Can releases ship on the specified date found on the beer product page in the product description. Please allow 24-48 hours from that date for your order to be fulfilled. Tracking will be sent to the email on file once your order has left our building.
All orders are shipped via UPS and an adult signature (21+) is required at the time of delivery.
We recommend that you use a business address for delivery if you are unable to sign for your package at your home during the day. Standard tracking will be sent to the email on file once your order has been shipped. To see more detailed information about the delivery of your order please signup for UPS My Choice.
MadeWest will not issue refunds or exchanges for any items that cannot be successfully delivered to your address.
MadeWest is not responsible for any beer once it has been delivered and signed for.